Responsible Play: Digital Well-being
Last Updated: 2025-12-01
Table of Contents
Diamond Extreme Responsible Play | User Awareness [PH]
At Diamond Extreme (also known as DXC or DiamondExtreme), we believe that digital entertainment should be fun, safe, and sustainable.
While our platform is engineered for speed and performance, we place equal importance on Digital Well-being. We are committed to promoting responsible usage and ensuring that our community members maintain control over their time and activities on the platform.
⏳ Maintaining Balance: Usage Tips
To ensure your experience remains positive, we recommend adopting the following digital well-being practices:
- Entertainment, Not Income: View the platform as a form of digital entertainment, similar to watching a movie or playing a video game. It should never be seen as a primary source of income or a way to pay off debts.
- Set Session Limits: Our Extreme Mode™ allows for long sessions without lag, but self-discipline is key. Determine how much time you want to spend before you log in, and stick to it.
- Manage Your Resources: Only use funds that you have set aside for entertainment. Never use money intended for daily essentials like rent, bills, or groceries.
- Take Breaks: Frequent breaks are essential. Step away from the screen to refresh your mind.
📝 Self-Assessment: Recognizing the Signs
It is important to monitor your own behavior. If you find yourself experiencing any of the following, it may be time to step back or seek assistance:
- Chasing Results: Are you trying to recover past activity by increasing your volume?
- Time Management: Are you neglecting work, studies, or family time to stay on the platform?
- Financial Strain: Have you borrowed money or sold personal items to fund your account access?
- Emotional Impact: Do you feel anxious, stressed, or depressed regarding your platform usage?
- Concealment: Are you hiding your usage time or spending habits from friends and family?
If you answered “Yes” to any of these questions, we strongly advise you to contact our support team to discuss account limitations.
🔞 Underage Protection Policy
Diamond Extreme is strictly for users aged 21 and above, in compliance with Philippine laws and PAGCOR guidelines.
- Verification: We employ identity checks during the Account Access phase to prevent minors from entering the platform.
- Parental Controls: If you share your mobile device with minors, we recommend installing filtering software such as Net Nanny or CyberPatrol to block access to age-restricted content.
- Secure Access: Never save your password or biometric login on a shared device used by children.
🛠 User Control Tools
We provide features to help you manage your activity:
- Session Timeouts: You can request to have your session automatically timed out after a specific duration.
- Cool-Off Period: You may request a temporary suspension of your account access (e.g., 24 hours, 7 days, or 30 days) to take a break.
- Self-Exclusion: For those who feel they need a permanent break, we offer a self-exclusion program that blocks access to the platform indefinitely.
To activate any of these tools, please contact our 24/7 Support Team.
🤝 External Help & Resources [PH]
If you or someone you know needs professional assistance regarding usage dependency, help is available.
- PAGCOR Responsible Gaming: Information and exclusion programs provided by the regulator.
- Life Change Recovery Center: Professional counseling and rehabilitation support in Metro Manila.
- Bridges of Hope: Treatment centers available across the Philippines.
Note: Diamond Extreme is not affiliated with these external organizations but provides these links for user awareness.
🚀 Need Assistance?
Our support team is trained to handle inquiries regarding responsible play with confidentiality and empathy.
Responsible Play Guide by Diamond Extreme Entertainment Inc.
Makati City, Metro Manila, Philippines